At Intellihost, we aim to keep our billing simple, transparent, and flexible — giving you full control over your services without long-term commitments.
When You're Invoiced
Invoices are generated 10 days before the end of the current month, covering the services for the month ahead. This gives you time to review your invoice and prepare for payment before your new billing cycle begins.
Payment Methods
We offer two convenient payment options:
- Debit Order (Preferred) – Processed automatically via NetCash on the first working day of each month.
- Bank Transfer (EFT) – Manual payment made directly into our account before the due date.
Debit Order Processing & Receipts
Debit orders are run through NetCash on the first working day of the month. Once the debit batch has completed successfully, paid invoices/receipts are issued a few days afterward, confirming your payment has gone through.
Month-to-Month Billing
All services are billed on a month-to-month basis. This means you're never locked into a long-term contract — you have the flexibility to adjust or cancel services as your needs change.
Failed Debit Orders
If a debit order fails, a R50 penalty fee will be added to your next invoice to cover processing costs. To avoid this, please ensure sufficient funds are available in your account ahead of the debit run, or opt for bank transfer instead.
Non-Payment and Account Suspension
Should two consecutive payments fail, your account will be suspended until full payment is received. We understand that issues can arise, so if you're experiencing payment difficulties, please reach out to us as soon as possible — we're happy to work with you to find a solution before suspension becomes necessary.
Need Help?
If you have any questions about your invoice, payment method, or billing cycle, our team is here to help. Simply get in touch, and we'll ensure everything runs smoothly.
Still stuck? We'll sort you out.
Send us a message