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call",{"id":11,"user_created":6,"date_created":97,"user_updated":6,"date_updated":98,"site_name":99,"tagline":100,"logo":8,"favicon":8,"company_email":101,"phone":102,"whatsapp":102,"facebook":8,"instagram":8,"linkedin":8,"footer_text":8,"seo_title":8,"seo_description":8,"seo_image":8,"address":103},"2026-08-27T15:48:48.333Z","2026-08-27T15:49:53.080Z","Intellihost","We help South African businesses grow online","help@intelli.host","0875513315","The Heights, 22 Elizabeth Avenue, Pennington, KZN, 4184",{"title":105,"slug":106,"body":107,"featured_image":8,"topic":108,"read_time":109,"related":110},"Understanding Intellihost's Billing Process","understanding-intellihosts-billing-process","At Intellihost, we aim to keep our billing simple, transparent, and flexible — giving you full control over your services without long-term commitments.\n\n## When You're Invoiced\n\nInvoices are generated 10 days before the end of the current month, covering the services for the month ahead. This gives you time to review your invoice and prepare for payment before your new billing cycle begins.\n\n## Payment Methods\n\nWe offer two convenient payment options:\n\n- **Debit Order (Preferred)** – Processed automatically via NetCash on the first working day of each month.\n- **Bank Transfer (EFT)** – Manual payment made directly into our account before the due date.\n\n## Debit Order Processing & Receipts\n\nDebit orders are run through NetCash on the first working day of the month. Once the debit batch has completed successfully, paid invoices\u002Freceipts are issued a few days afterward, confirming your payment has gone through.\n\n## Month-to-Month Billing\n\nAll services are billed on a month-to-month basis. This means you're never locked into a long-term contract — you have the flexibility to adjust or cancel services as your needs change.\n\n## Failed Debit Orders\n\nIf a debit order fails, a R50 penalty fee will be added to your next invoice to cover processing costs. To avoid this, please ensure sufficient funds are available in your account ahead of the debit run, or opt for bank transfer instead.\n\n## Non-Payment and Account Suspension\n\nShould two consecutive payments fail, your account will be suspended until full payment is received. We understand that issues can arise, so if you're experiencing payment difficulties, please reach out to us as soon as possible — we're happy to work with you to find a solution before suspension becomes necessary.\n\n## Need Help?\n\nIf you have any questions about your invoice, payment method, or billing cycle, our team is here to help. Simply get in touch, and we'll ensure everything runs smoothly.\n","Billing & account","5 min read",[111,114,117],{"title":112,"slug":113},"Debit Order","debit-order",{"title":115,"slug":116},"Managing your Domain","managing-domain-domainsmanager",{"title":118,"slug":119},"Email Setup in Outlook on a PC","email-setup-outlook-pc",1788439061711]