[{"data":1,"prerenderedAt":120},["ShallowReactive",2],{"primary-navigation":3,"footer-navigation":35,"site-settings":96,"help-post-ssl-certificate-not-secure-warning":104},[4,14,19,24,29],{"id":5,"user_created":6,"date_created":7,"user_updated":8,"date_updated":8,"title":9,"url":10,"order":11,"Parent":11,"open_in_new_tab":12,"visible":13,"icon":8,"slug":8},2,"f95fc011-002e-45cb-b937-c5d4da0e37c0","2026-08-28T06:48:26.651Z",null,"Solutions","\u002Fsolutions",1,false,true,{"id":15,"user_created":6,"date_created":16,"user_updated":8,"date_updated":8,"title":17,"url":18,"order":5,"Parent":11,"open_in_new_tab":12,"visible":13,"icon":8,"slug":8},3,"2026-08-28T06:48:26.657Z","Network","\u002Fnetwork",{"id":20,"user_created":6,"date_created":21,"user_updated":8,"date_updated":8,"title":22,"url":23,"order":15,"Parent":11,"open_in_new_tab":12,"visible":13,"icon":8,"slug":8},4,"2026-08-28T06:48:26.663Z","About","\u002Fabout",{"id":25,"user_created":6,"date_created":26,"user_updated":8,"date_updated":8,"title":27,"url":28,"order":20,"Parent":11,"open_in_new_tab":12,"visible":13,"icon":8,"slug":8},5,"2026-08-28T06:48:26.669Z","Help","\u002Fhelp",{"id":30,"user_created":6,"date_created":31,"user_updated":6,"date_updated":32,"title":33,"url":34,"order":20,"Parent":11,"open_in_new_tab":13,"visible":13,"icon":8,"slug":8},22,"2026-09-03T06:15:22.450Z","2026-09-03T06:19:50.298Z","Contact","\u002Fcontact",[36,60,82],{"id":37,"title":9,"slug":38,"items":39},6,"footer-solutions",[40,44,48,52,56],{"id":41,"user_created":6,"date_created":42,"user_updated":8,"date_updated":8,"title":43,"url":10,"order":11,"Parent":37,"open_in_new_tab":8,"visible":13,"icon":8,"slug":8},9,"2026-08-28T06:48:26.695Z","Websites 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call",{"id":11,"user_created":6,"date_created":97,"user_updated":6,"date_updated":98,"site_name":99,"tagline":100,"logo":8,"favicon":8,"company_email":101,"phone":102,"whatsapp":102,"facebook":8,"instagram":8,"linkedin":8,"footer_text":8,"seo_title":8,"seo_description":8,"seo_image":8,"address":103},"2026-08-27T15:48:48.333Z","2026-08-27T15:49:53.080Z","Intellihost","We help South African businesses grow online","help@intelli.host","0875513315","The Heights, 22 Elizabeth Avenue, Pennington, KZN, 4184",{"title":105,"slug":106,"body":107,"featured_image":8,"topic":108,"read_time":109,"related":110},"Why Does My Site Say \"Not Secure\"?","ssl-certificate-not-secure-warning","# \n\nIf your website shows a \"Not Secure\" warning in the browser address bar, it almost always means there's a problem with your SSL certificate — the small file that encrypts traffic between your visitors and your site and unlocks the padlock icon.\n\nThis is usually quick to fix, and in most cases we handle it automatically.\n\n## What SSL Actually Does\n\nSSL (technically TLS now, but everyone still says SSL) does two things:\n\n- Encrypts data sent between your visitor's browser and your server — passwords, card details, form submissions.\n- Proves to the browser that your site is who it says it is.\n\nWithout a valid certificate, browsers actively warn visitors away — which means lost trust, and for anything running an online form or checkout, lost business.\n\n## Common Causes\n\n| Cause | What it looks like |\n| --- | --- |\n| Certificate expired | Warning appeared suddenly, site was fine yesterday |\n| Certificate doesn't match the domain | Warning appears on a specific subdomain (e.g. shop.yoursite.co.za) |\n| Mixed content | Padlock shows but with a warning triangle; page has both secure and insecure elements |\n| DNS recently changed | Warning appeared after moving hosts or updating nameservers |\n| Certificate never issued | New domain, warning present since launch |\n\n## How to Check\n\n1. Click the padlock (or warning icon) in your browser's address bar.\n2. Select **Certificate** or **Connection is secure** → **Certificate details**.\n3. Check the **Valid to** date and the domain name listed on the certificate.\n\n> :info: Certificates auto-renew on our managed hosting — if you're seeing this warning on a site we host, it usually means something interrupted that renewal (a recent DNS or nameserver change is the most common cause), not that anything is fundamentally broken.\n\n## Fixing Mixed Content\n\nIf the padlock shows a warning triangle instead of a clean lock, the certificate itself is fine — but the page is loading some resources (images, scripts, stylesheets) over plain `http:\u002F\u002F` instead of `https:\u002F\u002F`. This is common after a domain migration or a theme\u002Ftemplate change.\n\n1. Open your browser's developer console (F12) and check the **Console** tab for `Mixed Content` warnings — they'll name the exact file.\n2. Update any hardcoded `http:\u002F\u002F` links in your site's content or theme settings to `https:\u002F\u002F`.\n3. If you're on WordPress, a search-and-replace plugin can fix this across the whole database in one pass.\n\n> :warning: Don't just force-redirect everything to HTTPS without fixing the underlying links first — it can cause redirect loops on some setups. Fix the mixed content, then enforce HTTPS.\n\n## When to Contact Us\n\nGet in touch if:\n\n- The certificate shows as expired and hasn't renewed within 24 hours of you noticing.\n- The warning appeared right after a nameserver or DNS change.\n- You've fixed mixed content but the warning persists.\n- You're not sure whether the issue is the certificate or something else.\n\n:check: Most SSL issues are quick, low-drama fixes — the padlock going away doesn't mean your site's been compromised, just that something needs a nudge to reconnect.","Hosting & websites","3 min read",[111,114,117],{"title":112,"slug":113},"Managing your Domain","managing-domain-domainsmanager",{"title":115,"slug":116},"How to update your nameservers","how-to-update-your-nameservers",{"title":118,"slug":119},"Email Setup in Outlook on a PC","email-setup-outlook-pc",1788439061710]